A: We are located in the beautiful state of Iowa!
Q: Is goat milk soap good for the skin?
A: Goats milk soap is great at cleaning without leaving skin dry and irritated. The natural fats in goat milk, moisturize and soften the skin which makes it a fantastic ingredient for soaps. Goat milk also contains lots of Vitamin A which can help repair damaged skin.
Q: Is this a Hand, Face or Body soap?
A: Our soaps can be used for all three! Certain ingredients like coconut oil are more cleansing than others though. So for extra dry or sensitive skin types, look for soaps with olive oil listed as the first ingredient. They’ll be on the more moisturizing side.
Q: how do you store the soap? Will it go bad?
A: Properly made goat milk soap can be kept for many years without going bad. Soap only gets better with age. Store out of direct sunlight, in a place that’s not too humid. Essential oil scents may begin to fade after a year however, the bar itself will stay good.
Q: How long does the soap last?
A: Generally a 3-4 Oz bar will last about 4 weeks depending on the type and frequency of usage (i.e Hand soap vs. body soap). We cure our soap 4-6 weeks to allow it time to harden, this makes it last longer. To get the longest life out of each bar, we recommend placing the bar on an elevated surface, with slats that allows it to drain (like a soap dish). Preferably in a location where water will not come into contact with it when it is not in use. Bars allowed to sit in standing water will become soft and dissolve quicker.
Q: Do you take baby goats away from their mothers to get the goat milk?
A: No! We are a small hobby farm, our goats are pets first and foremost. We aren’t a large dairy operation so we don’t need to milk our goats to support the farm. So we have the ability to let mothers raise their kids all the way to weaning time. We don’t start consistently milking until the kids are fully weaned off their mothers. And we stop milking when the goats decide they no longer want to jump up on the milk stand.
Q: When do you ship?
A: We ship via USPS Mon-Sat. Excluding Holidays. Generally we ship within 1 day of an order being placed. Occasionally, orders placed before 10am will ship the same day.
Q: Do you accept returns?
A: Due to the nature of the product we do not accept returns. However if there is an isssue with your order please contact us!
Q: There’s a white powdery film on my soap. What is it?
A: Soda ash is a powdery, white ashy film the sometimes occurs on top of cold process soap. Soda ash forms when the soap reacts with naturally-occurring carbon dioxide in the air. It doesn’t affect the bars and the soap is completely safe to use.
Q: How many goats do you have?
A: In total we have 28 goats. We usually only milk 4-6 of them each year.
You can see them all on our farm Instagram page animalsbytheacre
Or our farm Facebook page animalsbytheacre03